eBITS  has experience in assisting you to get the best service at the right price along with meaningful service level agreements .  We work with our clients to plan, execute and manage their spending with suppliers in order to deliver better value.

We believe that an effective procurement capability is critical to an organization's ability to not only achieve efficiencies but also to support in achieving its strategic objectives. To that end we view procurement as the whole life cycle from initial concept and definition of business needs through to the end of the useful life of an asset or end of a service contract.

Potential issues

In our experience, organizations are facing a number of challenges in maximizing the effectiveness of its procurement function, key challenges include:

• Raising the profile of procurement in the organization, through more effective procurement strategy, training, contract management techniques
• Using strategic sourcing and better contract management to drive significant savings, in line with the Clinger-Cohen efficiency review; lack of capacity to complete such change programs
• Supporting the design, delivery and management of sustainable commercial procurements whilst ensuring consistent, effective, legal and efficient approaches
• Managing the performance of key suppliers to defined standards; if necessary, establishing supplier development/improvement programs; sharing information with suppliers to improve quality and delivery performance
• Measuring the efficiency and effectiveness of procurement activities; where appropriate, defining performance measures or targets to assess the value that procurement adds to the organization
• Moving forward on e-procurement and away from the inefficiencies of manual, paper-based systems
• Achieving a thorough understanding of spend by supplier and spend type in order to set improvement objectives for better procurement activity

eBITS services

In responding to these challenges eBITS has developed a range of key service areas to support in the improvement of an organization's procurement capability, key services include:

• Designing and establishing the procurement function allowing it to effectively function as a strategic center of excellence
• Contract and supplier management involving performance measures based on best practice standards and procedures and regular monitoring
• Supporting the design, delivery and management of sustainable commercial procurements, within a legal and efficient framework
• Guidance on e-procurement and other technical solutions to improve efficiency, make contracts more accessible and provide access to key data for management reporting, including: e-auctions, e-Bid, e-invoices, reverse auctions, procurement cards
• Spend profiling/analysis; cost reviews to identify opportunities for savings through better procurement
• Auctions and procurement cards as standalone units or integrated e-procurement systems
• Developing structured sourcing strategies for specific product or service groups; category expertise on goods and services; use of collaborative purchasing to leverage buying power.